About Cove: Cove is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for young people to have a comfortable place they can call home with a seamless rental experience from end to end. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Jakarta and make the whole rental process seamless from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. What’s unique about Cove is that our tenants get matched with great flatmates and also have access to our community events around the city. Check us out for more exciting information at https://cove.sg/.
At Cove we reward and praise strong performance and strive to produce zero-defect results. We always aim for excellence and to always have the mindset of continuous improvement. In achieving results, we still make work fun and we completely value our team as people, not just resources in which we display care as well as empathy. Celebrating success with our team is also our priority and we highly encourage integrity and transparency.
Job Title: Housekeeping Attendant
Job Type: Fulltime
Location: Singapore
Reports To: Head of Operations & Tenant Experience
Role Purpose: This role ensures a 5-star hotel-like housekeeping service for Cove properties by cleaning units, maintaining common areas, and preparing rooms for short-term stays. Responsibilities include regular property circulation, overseeing weekly housekeeping, facilitating room turnovers, and conducting seasonal deep cleanings. The aim is to enhance the tenant experience by ensuring all units are well-maintained and comfortable.
Main Responsibilities:
- Cleaning Guest Rooms: Making beds, changing linens, and replacing used towels. Dusting, vacuuming, and mopping floors. Cleaning and sanitizing bathrooms, including sinks, toilets, showers, and mirrors. Replenishing toiletries and other amenities like soaps, shampoos, and tissues.
- Inspecting Rooms: Checking for any maintenance issues, such as broken fixtures or malfunctioning equipment, and reporting them to the appropriate department. Ensuring that rooms meet the hotel's cleanliness standards.
- Restocking Supplies: Keeping carts stocked with cleaning supplies and amenities. Replenishing minibar items, if applicable. Ensuring enough towels, pillows, and other guest room items are available.
- Handling Laundry: Collecting dirty linens, towels, and uniforms for washing. Sorting, washing, drying, ironing, and folding linens. Delivering fresh linens to guest rooms and storage areas.
- Maintaining Public Areas: Cleaning lobbies, corridors, stairways, and elevators. Ensuring high-touch areas (e.g., door handles, switches) are sanitized frequently. Restocking public restroom supplies and ensuring cleanliness.
- Guest Interaction: Responding to guest requests, such as providing extra towels or pillows. Assisting guests with special requests, such as setting up cribs or rollaway beds. Being polite and attentive to guests' needs.
- Adhering to Safety and Security Standards: Following proper procedures for handling chemicals and cleaning products. Reporting any safety hazards or suspicious activity to management. Ensuring lost and found procedures are followed.
- Special Projects: Deep cleaning tasks, such as carpet cleaning or curtain washing. Assisting in room setup for special occasions or events. Participating in inventories and maintaining housekeeping supplies.
Experience and Qualifications Required:
- Minimum 2 years coliving/hotel HSKP experience
- A good command of spoken and written English
- Driver’s license
Core Skills/Competencies
- Attention to detail
- Self-motivated
- Responsible
- Ability to remain composed when dealing with difficult customers
What’s in it for You: Working for Cove gives you a great deal of opportunities to learn in an exciting young startup incubated through Antler. Co and you’ll be working directly with our co-founders, where you’ll also get to experience first-hand what it takes to get a new high-growth business off the ground. In your role, you’ll have the opportunity to hit the ground running and take ownership from day one. Everything you do matters and will add up to make an impact on the team so we will always appreciate the diverse ideas and inputs from everyone. We embrace your development in your journey with us. The team is fast-paced, hard-working, and expects results but we also highly value our employee engagement and are committed to a human and empathetic environment with plenty of fun thrown in.