About Cove: Cove is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for young people to have a comfortable place they can call home with a seamless rental experience from end to end. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Jakarta and make the whole rental process seamless from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. What’s unique about Cove is that our tenants get matched with great flatmates and also have access to our community events around the city.
At Cove we reward and praise strong performance and strive to produce zero-defect results. We always aim for excellence and to always have the mindset of continuous improvement. In achieving results, we still make work fun and we completely value our team as people, not just resources in which we display care as well as empathy. Celebrating success with our team is also our priority and we highly encourage integrity and transparency.
Job Title: Building Manager
Job Type: Full Time
Start Date: Immediately
Location: Seoul, Sadang-dong
Reports To: General Manager
Role Purpose: Overseeing operations for a youth housing building, managing a team, coordinating vendors, monitoring facilities, ensuring smooth check-ins, addressing tenant needs, managing maintenance, organizing community events, communicating with stakeholders, and preparing reports.
Main Responsibilities:
- Manage the operations of a youth housing building and its facilities in the Sadang area
- Daily management of the Tenant Experience Executive and Facility Manager assigned to the property
- Vendor management and coordination of the cleaning vendors on site
- Monitor of the car park operations and performance
- Facilitate an efficient and welcoming check-in process of both residential and commercial tenants
- Assisting Coveys with any general issues they might have to make their stay more comfortable
- Be a liaison for maintenance issues between the Coveys and the appropriate departments/contractors
- Monitor the planning and execution of Cove community events
- Liaise with the property owner or representative when necessary
- Prepare monthly performance and operations reports with the assistance of relevant stakeholders
- Keep constant communications with all stakeholders and regularly check in on the tenants wellbeing
Deliverables:
- Timely preventive and corrective maintenance of all the facilities of the building
- Make sure the building is well maintained and tidied
- Provide a concierge like service to the tenants
- Ensure that the Cove tenants have a pleasant and memorable stay through the creation of a vibrant community
Experience and Qualifications Required:
Essential
- Master’s degree (or higher) in a real estate-related field
- Certified Building Manager or Assistant Building Manager
- Minimum of 3 years’ experience in real estate related companies
- Leadership, interpersonal and problem solving skills
- Master both spoken and written Korea
- A decent command of spoken and written English
Preferred
- Experience working in an early-stage start-up
- Experience in facility management and/or vendor management
- Experience in the hospitality industry or any customer-facing role
Core Skills/Competencies
- Customer oriented
- Self-motivated
- Responsible
- Ability to deal with ambiguity
- Attention to detail
What’s in it for You: Working for Cove enables you to learn in an exciting young startup incubated through Antler. Co and get first-hand experience of what it takes to get a new high-growth business off the ground as well as working directly with our three inspiring co-founders: Sophie, Luca, and Guillaume. Since day one, you’ll get the opportunity to hit the ground running and take ownership. Here at Cove, you’ll be empowered and encouraged to share your thoughts and ideas because every team member matters. The team is fast-paced and hard-working in order to achieve results, but you can expect a highly-supportive environment where we value employee engagement. We actively encourage your development and ensure you become the best version of yourself with plenty of fun thrown in.