Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.
Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.
Experience the flexibility of working in a fully equipped coworking space or in our beautiful properties around Bali, embracing a fresh environment every day. Both our coworking space and properties’ communal areas are decked out and designed to support meetings, collaboration, and productivity in a relaxed and inspiring setting.
Come enjoy the journey with us and become a Cove Superstar!
Job Title: Bali - Co Area Head
Job Type: Full-time
Location: Kerobokan, Bali
Reports To: Country Director
Role Purpose: To build and lead the Cove Bali business during its phase with full accountability for Operations, Project Management, Revenue Management and expanding portfolios.
Goals/Deliverables:
- Developing and deploying Cove Bali Operations structure and SOPs
- Improving and streamlining overall onboarding process in Bali
- Working with another Co-Area Head to lead and own Bali P&L, Operations and Topline Growth
- Ensuring that robust organizational structures are in place for performance management, governance, and reporting
Main Responsibilities:
- Ownership of the Cove Bali P&L, operations flow, customer satisfaction and opex optimization
- Perform key account management managing our Landlords
- Support Bali portfolio expansion
- In charge for Bali topline growth and revenue optimization
- Oversight and management of holistic market operations including ensuring the team has adequate SOPs and tech solutions to enable growth
- Structuring and monitoring management protocols, operating procedures, service level agreements with 3rd party providers
- Assessment of viability and implementation of more complex ad hoc projects (ie. furniture sourcing and logistics, in-housing or outsourcing of key vendors/functions, country/sector/market research & analysis, etc.)
- Working closely with the other area head to continue to evolve and adjusting the Cove value proposition for product market fit on supply and demand side
- Lead the establishment of commercial partnerships in real estate space to grow our supply pipeline with larger scale buildings
Requirements:
- University graduate from a reputable university
- Minimum of 8 years’ experience in a business environment/hospitality industry
- Prior P&L or other significant commercial accountability
- Experience working in a hospitality is much preferred
- Experience ins start up environment in Indonesia is a bonus
Core Skills/Competencies:
- Accomplished people leader who can create a compelling vision for the organization
- Strategic thinker, able to see the big picture, make clear choices and create from scratch
- Entrepreneurial spirit, not afraid to get hands dirty and stuck into the details of execution
- High drive for results, comfortable with accountability for challenging targets and able to problem solve to meet targets in spite of challenges
- Strong communication skills both verbal and written
- Commercially savvy understands the P&L and levers used to influence it
- Agile, can learn on the job and comfortable with experimentation and adaptation to changing market conditions
- Comfortable with ambiguity and can make sound decisions without access detailed data, analysis or information
- Self aware and open to feedback and continuous learning